Information Systems // AI Engineering // Data Operations
TSAKANE SITHOLE
BCom Honours in Information Systems graduate from Midlands State University with real-world experience supporting digital channels and merchant services at Metbank. Building intelligent automation, data analytics, and resilient IT infrastructure.
Academic Qualification
BCom Honours
Information Systems, MSU (2021–2025)
Industry Experience
Metbank Limited
Digital Banking (Feb 2024–Jan 2025)
Engineering Focus
5+ Systems & Labs
AI, Offline-First & Security
Career Readiness
ICT & Systems Roles
Graduate Trainee / Analyst
Professional Biography
Bridging Information Systems management, IT support, and modern AI automation to build practical enterprise solutions.
I am an Information Systems graduate from Midlands State University holding a Bachelor of Commerce Honours degree, with practical industry experience gained in Digital Banking and Merchant Services at Metbank.
My professional focus lies at the intersection of IT systems support, systems administration, data analytics, cybersecurity, and artificial intelligence. Having supported live banking channels and POS merchant terminals, I understand the critical balance between system uptime, data security, and seamless user experience.
I actively build practical software systems—ranging from FRIDAY (a voice-activated AI automation engine) to DzidzaAI (an offline-first learning platform for low-connectivity primary schools) and campus incident reporting platforms.
Academic Qualification
BCom Honours in Information Systems
Enterprise Experience
Digital Banking & Merchant Services (Metbank)
Information Systems & IT Support
Operational management of digital services, hardware and software troubleshooting, user account administration, and service continuity.
Digital Banking & Merchant Services
Hands-on exposure at Metbank supporting digital channels, POS merchant terminals, transaction monitoring, and Kubernetes-managed service restarts.
Data Analytics & Databases
Formulating SQL queries, synthesizing operational datasets, data cleaning, and creating analytical dashboards to track transaction volumes.
AI & Automation Engineering
Developing voice assistants (FRIDAY), offline-first educational systems (DzidzaAI), and automating repetitive operational workflows.
Experience & Education
Industry experience in digital financial channels and formal academic background in Information Systems.
Digital Banking & Merchant Services Officer
Metbank Limited • Harare, Zimbabwe
Reporting to: Head of Digital Banking & Head of IT
Provided front-line technical and operational support across core digital banking platforms and POS merchant infrastructure, ensuring high availability and seamless customer transactions.
Key Responsibilities & Contributions:
- Supported digital banking operations, mobile channels, internet banking portals, and electronic transaction processing.
- Assisted with monitoring and restarting Kubernetes-managed services to maintain service availability and resolve connectivity faults.
- Troubleshot Point of Sale (POS) merchant terminals, network communication issues, and transactional reconciliation anomalies.
- Maintained strict adherence to banking operational security, audit logs, and data integrity procedures.
BCom Honours in Information Systems
Midlands State University (MSU)
Faculty of Business Sciences
Four-year comprehensive degree (Faculty of Business Sciences) covering enterprise database architectures, systems analysis, cyber risk governance, data analytics, and software project management.
Key Academic Coursework & Focus Areas:
Target Career Pathways:
Equipped to excel in ICT Graduate Trainee schemes, Systems Support Engineering, Data & BI Analysis, Junior DevOps/Cloud Administration, and Cybersecurity Operations.
Systems & Case Studies
Detailed engineering case studies walking through real-world problems, technical architecture, and verified outcomes.
FRIDAY — Intelligent Voice Assistant & Automation Engine
A multimodal personal AI assistant combining local speech recognition, LLM reasoning, text-to-speech synthesis, and OS-level system automation tools.
DzidzaAI — Offline-First Multilingual Primary Learning Platform
An accessible educational platform designed for primary learners in low-bandwidth and offline environments, featuring multilingual assistance in English, Shona, and Ndebele.
Campus Safety & Incident Alert System
A proposed mobile-first incident reporting and emergency alert framework for Midlands State University, featuring location sharing and administrative role escalation.
Banking Operations & POS Analytics Dashboard
An analytical dashboard and SQL pipeline modeling digital banking transaction throughput, merchant POS terminal availability, failure rates, and settlement reconciliation.
Kubernetes Service Operations & Defensive Security Labs
Documented labs and monitoring scripts reflecting hands-on systems administration: Kubernetes pod health tracking, controlled service restarts, network routing, and access controls.
aegisBTC — Algorithmic & Crypto Trading Automation Engine
A quantitative trading automation framework in Python and MT5 designed for automated order execution, crypto market arbitrage, trailing stop risk management, and backtesting.
My AI Lab — FRIDAY Terminal
An interactive demo preview of FRIDAY's intent engine with a 6-query session guardrail. Ask common practical questions (*"Who made you?"*, *"What time is it?"*, *"How do you work?"*) or test out the developer jokes (which are 100% exempt from the query count).
Developer Dashboard
Real-time activity and public repository insights from GitHub profile @Signas-58.
Tsakane Sithole
@Signas-58Information Systems | Intelligent Automation | Building FRIDAY & Practical Software
friday-demo
Voice-Activated Multimodal AI Assistant inspired by Tony Stark technology.
aegisBTC
Algorithmic trading automation system for market execution and risk management.
portfolio
TSakaneOS personal developer and information systems portfolio with dual-theme HUD.
Primary Technology Distribution:
Calculated from public codeSkills & Competencies
Practical technical skills grounded in Information Systems academic training, enterprise digital banking operations, and applied projects.
Programming & Scripting
Databases & Storage
Infrastructure & Systems
Data Analytics & Reporting
AI & Automation Engineering
Enterprise & Digital Banking
Active Research & Continuous Learning Radar:
Direct Inquiries & Hiring
Open to ICT Graduate Trainee positions, Systems Support, Data & BI Analysis, and AI integration engineering roles.
Direct Contact Channels
Whether you are evaluating candidates for IT graduate programmes, banking operations, systems engineering, or technical collaboration, feel free to reach out directly.
Direct Email
tsakane.1578@gmail.com
Direct Cell / WhatsApp
+263 77 798 5546
Professional Network
linkedin.com/in/tsakane-sithole-b39276197
GitHub Profile
github.com/Signas-58
Telegram Channel
t.me/Mxtaker (@Mxtaker)
Location & Timezone
Harare & Gweru, Zimbabwe (CAT / UTC+2)